Weak Signal Detection · 4–8 Weeks Early

We See Churn Coming
Before You Do

ChurnSignal monitors product usage, engagement drops, and business changes across your entire customer base — detecting cancellation intent 4 to 8 weeks before it happens, then acting automatically.

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4–8 wks
Early detection window
↓40%
Avg churn reduction
3 types
Signal categories
Churn Risk Monitor
Live Customer Feed
LIVE
A
Acme Corp
Login ↓ 68%
87
Email sent ✓
T
TechStart Inc
Champion changed
72
In queue
D
DataFlow Co
Tickets ↑ ×3
45
Monitoring
C
CloudBase
All signals OK
23
Healthy
S
SyncPro
Seats -4 this wk
91
Email sent ✓
RISK SCORE 0–100
Safe
Watch
Critical
2 emails triggered today↑ 3 customers retained
Signal Intelligence

3 categories of signals.
One clear picture.

Your customers leave traces weeks before they cancel. ChurnSignal reads those traces across three critical dimensions — and acts before it's too late.

Category 01

Product Usage Signals

Track how customers interact with your product over time. Declining engagement is the earliest indicator of intent to cancel.

Login frequency
From daily → 3×/week
Feature adoption
Core features unused 14d
Active user count
Team: 8 → 2 active users
Category 02

Engagement Signals

Communication patterns reveal frustration before it escalates to churn. Silence is often the loudest warning sign.

Email open rate
CS emails ignored 3 weeks
Support sentiment
Negative tickets ×4 surge
Check-in attendance
Skipped last 2 QBRs
Category 03

Business Signals

Structural changes in how a customer buys and uses your product are the strongest pre-cancellation indicators.

Seat reduction
Removed 4 of 12 seats
Champion change
Main contact left company
Plan downgrade
Enterprise → Growth request
All 3 signal types feed a unified 0–100 risk score
No single signal triggers false positives. The model weighs patterns across all categories for precision.
See how the score works
How It Works

From weak signal
to saved customer

A fully automated pipeline that watches, scores, and acts — so your CS team focuses on high-value conversations, not firefighting.

01

Connect Your Stack

One-click integrations with Intercom, Segment, Mixpanel, and your database. Your data starts flowing in under 5 minutes.

IntercomSegmentDirect DB
02

Signals Are Monitored

ChurnSignal continuously watches 50+ signals across product usage, engagement, and business changes — updated in real time.

50+ signalsReal-time3 categories
03

AI Builds a Risk Score

Our predictive model combines all signal types into a single 0–100 churn risk score per customer. Updated continuously.

Score 0–1004–8 wks early94% accuracy
04

Auto-Fire Retention Email

When a score crosses your threshold, ChurnSignal instantly sends a personalized retention email — crafted to match that customer's context.

PersonalizedAuto-sendA/B tested
Today
Customer behavior starts changing
Weeks 1–4
ChurnSignal detects weak signals
Weeks 4–8
Retention email sent. Customer saved.
vs. traditional approach: discover churn only after the cancellation email arrives
Integrations

Works with
your stack

Connect to the tools your team already uses — or integrate directly via API for full programmatic control.

For SaaS teams

One-click connections

Connect in 5 minutes. No dev required.

Intercom
Segment
HubSpot
Mixpanel
Stripe
Salesforce
6 native integrations. Zero engineering.
5 min setup
For AI agents & supervisors

REST API — fully programmable

API-first. Machine-readable. Compatible with any autonomous agent stack.

POST /api/signal
// Emit a churn signal
curl -X POST \
  https://churnsignal.nanocorp.app/api/signal \
  -H "Authorization: Bearer $API_SECRET_KEY" \
  -H "Content-Type: application/json" \
  -d {
  "customer_id": "cust_8f3k2",
  "events": [
    {"type": "cancel_intent"},
    {"type": "support_ticket"},
    {"type": "logout"}
  ]
}
✓ 200 OK  { "customer_id": "cust_8f3k2", "risk_score": 60, "action": "alert" }
REST + JSONWebhooksOpenAPI specSDK coming soon
Ready to connect?
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14-day free trial · No credit card required · Cancel anytime
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Pricing

Simple, transparent
no surprises

Start with a 14-day free trial. No credit card required.

Starter
$99/month
Up to 500 customers
  • 500 monitored customers
  • All 3 signal categories
  • Real-time churn risk scoring (0–100)
  • Automated retention emails
  • Intercom & Segment integrations
  • Email support
  • 14-day free trial
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Most Popular
Growth
$299/month
Up to 2,000 customers
  • 2,000 monitored customers
  • All 3 signal categories + custom signals
  • Advanced AI risk modeling
  • Multi-channel outreach (email + Slack)
  • All integrations + direct DB
  • A/B testing for retention emails
  • Priority support + dedicated CSM
  • 14-day free trial
Start Free Trial
For Customer Success & Revenue Teams

Stop reacting to churn.
Start preventing it.

While your competitors find out about churn from the cancellation email, your CS team gets a 4–8 week head start — and an automated retention email already in the customer's inbox.

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14-day free trial · No credit card required · Cancel anytime